Application is hung

Hello Friends,
A user is calling stating that their application is hung - sitting with an hour glass or with the browser not responding. Assume you know the server and the instance and that the server supports multiple instances.

You need to determine if the database could be contributing to the problem or could be the cause of the problem. Describe at a high level what process you would follow to rule the database out or in as the problem.

Any idea!

Thanks,
FrankHello Friends,
A user is calling stating that their application is hung

I'll leave that alone....|||Hello Friends,
A user is calling stating that their application is hung - sitting with an hour glass or with the browser not responding. Assume you know the server and the instance and that the server supports multiple instances.

You need to determine if the database could be contributing to the problem or could be the cause of the problem. Describe at a high level what process you would follow to rule the database out or in as the problem.

Any idea!

Thanks,
FrankAsk your instructor or TA which help desk you should call for that kind of problem on these servers?

-PatP|||I'll leave that alone....Now pay attention! They are claiming that their application is hung. That is a different kind of issue, not bragging!

-PatP|||Didn't your sweetie in high school used to call you her applicator?

..damn this is more corral stuff...

Any good question lately?

Oh, and btw, it's never the database...|||High level ... hmmm ... do a hard reset on the application server! If the problem goes away it's the application. If that fails, do a hard reset on the database server. If the problem goes away, the application caused the problem to appear on the database server. If the problem still exists, press the red button in the server room and switch over to the generators.

;)|||Now pay attention! They are claiming that their application is hung. That is a different kind of issue, not bragging!

-PatP
No brag ... just fact!